MetaSwitch , Texas Instruments Provide Enhanced Voice Quality Monitoring

MetaSwitch has selected standards-based voice quality analysis technology from Texas Instruments (TI) for its media gateway products. This analysis technology will enhance the network monitoring capabilities of its MetaView network management system. With the addition of this proactive monitoring and reporting feature across the MetaSwitch’s entire media gateway product line, service provider networks will be alerted to potential call quality issues – even while the call is still connected. This feature will allow service providers to more dynamically address a range of network problems, resulting in users experiencing greater overall satisfaction with their voice service.



This real-time VoIP quality monitoring feature is a key element of TI’s PIQUA software, and leverages the IETF RFC 3611, Real Time Control Protocol Extended Reports (RTCP-XR) standard, providing a call by call, standards-based quality metric calculation and reporting mechanism. In addition, PIQUA software interoperates with other devices on the network complying with this standard, allowing widespread use across disparate service provider networks. PIQUA software addresses the voice quality from the IP network media gateway and is an integral component of TI’s Telogy Software™ provided for high-density VoIP products.