Lam Research Corp., a supplier of semiconductor wafer fabrication equipment and services, announced the opening of its global product training center in Hsinchu, Taiwan. Training programs offered will help customers speed the ramp to production on new Lam Research process tools and enhance the productivity of their existing systems. These programs will also advance the technical capabilities and competitiveness of Taiwan’s local supply chain. To facilitate customers’ ability to receive comprehensive training, the new facility is conveniently located in close proximity to core centers of semiconductor technology development and manufacturing. Courses will be taught in both English and the local language to enhance training effectiveness.
To enable both 200mm and 300mm hands-on training, the 3,600-plus square foot facility is equipped with 2300 and Alliance-based systems. Additional equipment will be installed as customer demand for training continues to grow. The center’s process and analysis courses are designed to train customers on proven procedures known to improve the productivity of Lam Research equipment. Training is being conducted both by locally based Lam Research personnel and visiting instructors from Lam Research headquarters in California.
“Localized training not only saves our customers the time and expense of travel, but also facilitates securing more comprehensive training,” said Daniel Liao, Lam Research’s group vice president, Asia Pacific. “This is a significant benefit that is realized in faster resolution of process and equipment issues and fewer escalations for supplier support. When customers better understand their process equipment, they can achieve the high productivity for which our equipment is designed. This new training center will enhance support to customers in all regions, in particular, in the expanding Asia Pacific market.”
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